Privacy Policy

This Privacy Policy explains how we collect, use, store and protect your information when you visit or buy from our website (the “Store”). By using the Store, you agree to this policy.

1. Who we are

The Store is operated by the legal entity named on our invoices and packing slips. You can reach us at the support email on this page or the WhatsApp number listed in the footer.

2. Information we collect

We may collect:

• Account & order data: name, email, phone, billing/shipping address, order history and payment status (we do not store full card numbers; payments are processed by Shopify and its payment partners).
• Usage data: pages viewed, device/browser type, IP address, cookies and similar identifiers.
• Support data: messages you send via email, WhatsApp, forms or chat.
• Optional data: wishlist, reviews, skin/hair preferences if you share them.

3. How we use your information

We use personal data to:

• process, pack, ship and support your orders (including COD verification);
• create and manage your customer account;
• send order, shipping and service messages;
• share offers or news if you opt in (you can unsubscribe anytime);
• improve the Store, prevent fraud and comply with law.

4. Sharing

We share data only with:

• Shopify and payment gateways to complete checkout;
• logistics/courier partners to deliver orders;
• WhatsApp/SMS/email tools to send service messages;
• authorities when required by law.

We do not sell your personal information.

5. Cookies

The Store uses essential cookies for cart, login and checkout, and optional analytics/marketing cookies. You can control cookies in your browser. Blocking essential cookies may stop checkout from working.

6. Retention

We keep order and invoice data as required under Indian tax and consumer laws. Account data stays until you ask us to delete it, unless we must retain it legally.

7. Your rights

Subject to applicable law, you may request access, correction, deletion or a copy of your data, and withdraw marketing consent. Email us from the address on your account. We may need to verify your identity.

8. Children

The Store is intended for adults. If a product is suitable for children, a parent or guardian must place the order.

9. Security

We use industry-standard safeguards, including HTTPS. No method of transmission is 100% secure.

10. Updates

We may update this policy. The “Last updated” date will change. Continued use of the Store means you accept the revised policy.